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Help · RecUmi Calls · Using the app

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How to open and listen to a call

In short: in the log tap a call, then “Play”. To stop, tap “Pause”.

How to use it

  1. Open the “Call recordings” log and tap the call you need.
  2. In the card tap “Play”. Tap “Pause” to stop.
  3. “Forward 10 seconds” skips ahead.
  4. Adjust the sound with the volume button.
  5. “Bookmark” adds a bookmark at the current moment. “Share” sends the recording through another app.

What you will see in the card

  • “Call recording”: a recording exists.
  • “No recording”: the call happened but nothing was saved.
  • “There was no conversation”: the call was not connected.

If there is no recording, open “If recording does not work”.

Tip

Protected recordings will first ask for your PIN or fingerprint: see “How to protect a recording with a PIN or biometrics”.

Privacy

Playback happens on your phone. A recording goes anywhere only when you tap “Share”.

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Didn't find an answer? Write to support@recumi.com.

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