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Help · RecUmi Calls · Troubleshooting

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Error reports and diagnostics

In short: in the current version of RecUmi Calls, sending diagnostic reports is switched off. The app does not send error reports or diagnostic data to the developer.

What this means

If the app crashes, no report about it is sent to the developer. To help us look into a problem, describe it in an email to support@recumi.com: what you were doing, your phone model and your Android version.

Recording status

The "Settings → Recording status" screen shows whether recording works, plus recent events. Start there if calls are not being recorded.

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Didn't find an answer? Write to support@recumi.com.

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